Meet the Team

Meet our amazing team who is committed to serving our community in the journey of healing trauma!

Executive Director & Founder:
Kelly Whitfield

Kelly Whitfield, a native of Buffalo and proud mother of two sons, has been an active advocate in the community, a leader with Voice Buffalo and is the Founder and Executive Director of the Healing Hub of New York. Currently she is a Survivor Advocate for Project SAYVE at Best Self in Buffalo, where she serves children ages 0-18 (and their caretakers) who have been impacted directly or indirectly from substance abuse.
She earned a Bachelor of Education degree from State University of New York at Fredonia in 2000 with various certifications and taught in both an economically challenged community in North Carolina and in Buffalo. She attended training in community building and organizational work with Faith and Action in Tennessee and she recently attended the Woman of Color Summit at Buffalo State University. She is trained in the administration of Narcan and Mental Health First Aid. Kelly is also a foster parent in Erie County.
Unfortunately, Kelly had to endure trauma herself as she was adopted into an abusive family as a baby, suffered a debilitating car crash (she took college classes in a wheelchair), was in an adult abusive relationship, and suffered the loss of a child, addiction and chronic illness. Kelly healed from her trauma and all its repercussions by using a variety of healing techniques like music, journaling, sharing her truth, utilizing peer-based relationships, all while being rooted in her deep faith.
Throughout her life, as a woman of color, Kelly was failed by every system she encountered, so she decided that our communities in Buffalo need a Healing Hub. So that all people from all backgrounds can heal from unaddressed trauma, which can have such tragic ramifications for generations. As a fully healed woman in body, mind and soul, Kelly’s heartfelt mission is to share the gift of healing with those who need it most.


Vice President
Nicole Brown

Also: Workshop Coordinator

Nicole Brown, Vice President of The Healing Hub of NY, currently practices as a Marriage and Family Therapist and relationship wellness coach. She is a member of the American Association of Marriage and Family Therapy and is certified in mental health first aid as well. Additionally, she serves as the Health & WellnessChair for the Buffalo Urban League and is an avid supporter of entrepreneurship and equity; and she also serves as a mentor in EforALL. Nicole co-owns two businesses, one within the retail space and the other within the wellness sector.
Nicole loves writing, designing and all things creative, which she has done for over ten years, and she currently does projects for companies and individuals. She is passionate about supporting the multidimensional nature of individuals, as evidenced by her own myriad of interests and activities. She believes that when individuals are free to live their own truth and operate authentically, they are able to help others do the same. The two workshops Nicole offers at the Hub focus on relationships and self-growth.

Mary Reimer

Born and raised in WNY, Mary has always been drawn to serving her local community, friends, and family. She served as a member of the Board of Trustees for the United Way of the Tonawandas for two 3-year terms and she has been an active volunteer for several other agencies, including the Muscular Dystrophy Association, Kelly for Kids and Habitat for Humanity. She has also hosted and/or contributed to countless fundraisers forindividuals in need. Mary found a new home and family with the Healing Hub of NY shortly after its inception, where she is excited to continue to grow and serve her community through the many services offered.

Tracey Trietley

Born and raised in Buffalo and a mother of three girls, Tracey works at BestSelf Behavioral Health for Project SAYVE (Support and Advocacy for Young Adults Affected by the Epidemic). In recovery since 2019, she has a passion for helping others to also turn their lives around and overcome addiction. Tracey is very active at Alcoholics Anonymous and she chairs weekly meetings. Her previous work experience includes seventeen years at the Performing Arts Center at Buffalo State College and two years' work for a senator in the 50th District. When Tracey heard about the Healing Hub, she knew she had found a place to continue serving those in need, as helping others to have a safe place to heal is truly important to her.

Le'Candice Durham

Also: Fundraiser Coordinator

Born and raised in Buffalo, Le’Candice Durham is a graduate of Bryant & Stratton College with an Associate Degree of Applied Science, Criminal Justice. A small business owner, Le’Candice owns Candi EyeZ Fashion Glasses and Accessories. She also founded two nonprofits: Poppy Kidz Klub and Durham’s Mobile Thrift Store. Currently employed with the City of Buffalo Division of Citizens Service, Mrs. Durham listens and responds to the daily concerns of Buffalo residents. She is also a proud member of Friendship Baptist Church.
Le’Candice and her husband own a home in one of the most diverse neighborhoods in the city of Buffalo (Riverside) with their five children. As the block club leader on her street, Le’Candice, is heavily invested in her community. As a servant leader, she responds to the community’s needs by hosting clothing, food and bookbag giveaways, health fairs and other community events, particularly for children and families. Le’Candice runs one of the Hub’s food giveaways in Riverside called Healing Souls Saturday.

Nate Holloran

Also: Outreach Coordinator

Nate has been with the Hub for a year now helping with finances and other important issues that need attention. He offers a finance workshop for adults and youth teaching the importance of credit and avenues on raising your credit score. And as a M&T employee, he also helps with budgeting and navigating the grueling process of new home ownership. It's imperative to break financial cycles in our community through education, services, and workshops.

Erricka Willard

Also: Food Giveaway Coordinator

A believer that we must learn to give self-love first, Erricka Willard is a board member of the University Heights Collaborative (UHC) and she volunteers in the Buffalo community through various organizations, such as Voice Buffalo and the Erie CountyRestorative Justice Coalition (ECRJC). She has been a dedicated volunteer with the Healing Hub of New York for years and she runs the Friday food giveaways at Main and Utica Sts.
Mrs. Willard is passionate about helping to bring unconditional love and healing in the foster care system and working with victims of Domestic Violence. She fills her heart by practicing and facilitating with Erie County Restorative Justice Practices, helping tocreate a space for healing to begin by giving love to everyone in her sphere. Erricka is also an advocate for unity and justice for all. Her strong faith has blessed her and helps her make her way through this journey called life.

Zach Shackelford

Also: Youth Program Coordinator

Zach was born and raised in Rochester, NY, and has lived in Buffalo for the last 4 years. He was a part of the grassroots organization B.L.A.C.K. (Building Leadership and Community Knowledge) in Rochester that was founded after the murder of Michael Brown. He worked as an Americorps member for Upward Bound in the Rochester City School District/RCSD. He also served as a volunteer at the Compass House in Buffalo. Currently, he’s in a PhD program at UB/the University at Buffalo in American studies with a concentration in African and African American studies. His intentions are to be a teacher, warrior, and healer in the forms of being a college professor, community advocate, and professional who connects teens to healing from trauma while expanding the resources to do so.

Susan Royal

Also: HR Coordinator

Susan Royal recently retired from being Professor of Flute at the State University of New York at Fredonia for 35 years. During that time, she performed often with the Buffalo Philharmonic and other orchestras, as well as on her solo flute CD.
A graduate of Ithaca College, Yale University and SUNY Stony Brook, Dr. Royal is honored to be a part of the Hub and support the strong leadership in place. She learned about the Hub from the founder and director, Kelly Whitfield, who had been her flute student when she was a child. Susan currently is Coordinator of Human Resources for the Hub.
A believer in each person’s responsibility to share light and love every day, Susan has volunteered for Hospice for twenty years, as well as for LiteracyVolunteers, Habitat for Humanity, North Chautauqua Canine Rescue, the National Flute Association, the Fredonia Presbyterian Church and as a political community organizer.

Felicia Stanley

Felicia Stanley is a Licensed Mental Health Counselor in the State of New York who provides healing modalities to those that have mental health concerns and have experienced trauma by developing an individualized holistic therapeutic approach based on client or community need. Felicia believes that there is no one size fits all practice for healing and her work is centered on healing the mind, body and spirit with the merging of both traditional and alternative healing methods.
Felicia has served hundreds of individuals and families through both her private practice, Maté Masie Holistic Counseling and Healing and as Executive Director and Co-Founder or her organization No Wound Untreated Inc. Her work includes helping individuals, families and communities process and heal from extreme stress and trauma, racial trauma, find coping for depression and anxiety, guide through shadow work and work to break and heal from generational curses and unhealthy relationship patterns.
Felicia is a Licensed Mental Health Counselor with extensive training in working with those dealing with trauma, racial trauma, depression and anxiety. She is trained in and works extensively in restorative practices, diversity, racial equity and Inclusion. Felicia is trained in counseling methods including EMDR, DBT, ACT, CBT and TF-CBT. She is a certified Reiki Master Healer/Teacher, crystal healer, and EFT practitioner.
Felicia holds a master's degree in Higher Education Administration from The State University of New York College at Buffalo and a master's degree in Mental Health Counseling from Medaille College.
When Felicia is not trying to work on her goal of “healing and loving her people” she can be found spending quality time with her close friends and family or supporting a locally owned business or restaurant.

Pastor James Giles

Advisor to the Board

The Rev. James E. Giles has been a peacemaker and community leader in Buffalo for 45 years. His current work includes leading the Buffalo Peacemakers, an exciting new collaboration between six anti-violence groups – Back to Basics, Buffalo United Front, FATHERS, MADDADS, GYC Ministries, and Stop The Violence Coalition. The Buffalo Peacemakers Violence and Gang Intervention Program provides proactive intervention into the cycle of violence in the lives of gang-involved or at-risk youth. In addition, he is also the Consultant for the Buffalo SNUG program, a state funded Anti-Violence Initiative. The Buffalo Peacemakers is a powerful deterrent to violence and promoter of peace in our city. Pastor Giles’ leadership and vision as Senior Peacemaker and Administrator is a key factor in the group’s strength and cohesion. He is President/CEO of Back To Basics Outreach Ministries, Former President of VOICE Buffalo an organization that organizes for social and economic justice, and the Administrator for the Stop The Violence Coalition. He’s been a strong force in the Restorative Justice movement and Prisoner Reentry for Erie County.
He sits on the Board of Directors for Catholic Charities, Northland Workforce Training Center, City of Buffalo EMS Board and Opportunities Collaborative. He has received many awards for outstanding service to the community, For his Reentry work with Returning Citizens he received The Community Foundation 100 Year Celebration Award, granting him $200,000 for his continued work in Western New York. Also he has received the Certificate of Excellent Award from Mayor Anthony Masiello and the Harriet Tubman “Change Maker” award from Mayor Bryon Brown. In 1994 he founded and developed Back To Basics Outreach Ministries, Inc., a leader in Restorative Justice, Prisoner Re-entry, transitional housing, youth development and spiritual enrichment, as well as Gang and AntiViolence Initiatives.
He has received countless awards and accommodations from two Mayors, two County Executives, Agencies and governmental officials for his work as a community servant and leader, including The Civil Right and Social Change Award from the Stop The Violence Alliance, a national organization, and the Buffalo Bills Inspire Change Award in 2022.
Pastor Giles has certifications from area colleges in Psychology (Niagara Community); Sociology/African American History (Buffalo State); and graduated from Medaille College’s NYS Substance Abuse Counseling degree program. He is the Pastor of Greater Works Deliverance Fellowship which is part of the Dunamis Covenant Fellowship Churches. He shares these accomplishments with his two children, Antonio and Alisha; grandson Jalen; and with his beloved and supportive wife of 52 years, Delores Y. Giles.


Ebony Hampton

Jefferson Avenue Food Giveaway Coordinator

Ebony Hampton recently retired from the Air Force. She earned her master's degree of Business Administration from Webster University and is currently pursuing a bachelor's degree in Early Childhood Care and Management at SUNY Canton.
As an active volunteer in the Healing Hub of NY, American Legion Post #430 and WNY Freedom Lounge in Buffalo, Ebony looks forward to looking back one day and knowing that she made a difference by helping others in her hometown. She shares her expertise and compassion with the Hub, as well as her infectious smile and positivity.

Khristina Sly

Social Media Coordinator

Khristina Sly promotes workshops, food giveaways, and events on our website and social media platforms. She also supports digital engagement for an agency of the U.S. federal government and has been a civil servant for more than sixteen years.

A mother of two and a native of Western New York, Khristina has always had a heart for helping others. She grew up helping the community through church events and became a life member of Alpha Phi Omega in college.

Once Khristina became a member of Epic Church of Buffalo, she and her children also began volunteering with Hope Rising Together (formerly Let Them LOL), an organization working to empower communities in Buffalo, NY and Sierra Leone, Africa through sustainable development. She is honored to help The Healing Hub of NY in its mission.

Maxine Scott

Saturdays Food Giveaway Coordinator & Doula

Maxine Scott is a mother, grandmother of forty-six children and great grandmother of twelve. She has dedicated her life to caring for children and feeding the most vulnerable communities. Having experienced her own traumas, she lives to serve others and spread hope and love.
She is the vice president of Benevolent Beauties, a social club which serves the community by feeding the homeless and offering activities for youth. Involved with the Hub almost since its inception, Maxine has been leading one of the food giveaways for the Healing Hub every Saturday for years, offering hot food, coffee and love to the homeless community on Ellicott Street. A volunteer at Durham Stress Free Zone, she also serves as a trained doula for the Healing Hub, providing services, advocacy and education to expectant moms.


James Rice

James Rice, the facilitator of the Men’s Restorative Healing group at the Healing Hub of NY, is a husband & father of five (four young men & one young woman).He drives a recycle truck in the city of Buffalo for Modern Disposal and he is an ordained Deacon. He enjoys sports, reading, writing and spending time with his family and friends. Deacon Rice joined “The Hub” to assist in the restoration ofhis community, alongside other compassionate individuals, leading the charge.

Shannon Bacon

From the small town of Lakeview, just north of Buffalo, Shannon Marie Bacon earned a Bachelor of Science in Community and Human Services degree with a concentration in Mental Health from Empire State College. As a volunteer at the Healing Hub’s Share the Love Saturday, our Food and Clothing Giveaway, she has found new purpose in serving the homeless, and this renewal of herspirit and soul has changed her life. Shannon is planning a workshop to help others respond to and ride out challenges with culturally sensitive spirituality, giving them another tool to facilitate their healing.

Harold "Knuckles" Erbacher

Harold Erbacher also known as "Knuckles" is the proud father of four teenagers and is even prouder of his wife of 24 years, Chrissy. Harold spent 8 years as a CPA with PricewaterhouseCoopers and currently is an executive with multiple local businesses. Harold assists with a Financial Budgeting workshop on Monday and Thursday evenings.

Danielle Girst

Hello I am Danielle Girst. I run the self-esteem workshop, Dare 2 be different. My purpose with the Hub is to uplift people so they can become the best version of their self. Give them the purpose that their affirmations can manifest. A sense of comfort that regardless of what the world sees you as, it's about what you see yourself as that matters. Also help heal them from things that once broke them. No matter what broken crayons can still color. I dare you to be different.

Margaret Jones

Margaret Jones is a grandmother and she has custody of her grandchildren, who mean the world to her. She enjoys leading a workshop at the Hub which focuses on helping clients get their lives organized, utilizing vision boards and other methods. Margaret also runs arts and crafts workshops at the Hub for kids and adults.

Shawnta Cody

Shawnta Cody is a spiritual care advisor who works to bridge gaps between those hurt and those healed, those who are broken and those who are whole, those who want to find their way and those who already have, through music, counseling, and podcast sessions. In her workshops at the Healing Hub, she encourages clients to regain freedom of the mind, bodyand soul, by practicing strategic spiritual exercises while having fun. Her workshops are for both adults and youth.


Kristy Randolph

Kristy is a High School Math teacher in a rural town in Chautauqua County. She is a 4H leader in Eden and a softball/baseball Mom with two amazing kids—a fifteen-year-old and a five-year-old. Her five-year-old is a special needs child with a tree nut allergy, a sensory processing disorder and anxiety.
Kristy enjoys spending time with her family, gardening, drawing, painting and creating jewelry, signs and other items. She and her husband of twenty years are currently starting a small crafting business.
Kristy assists Healing Hub with making computer files and helping at the Friday food giveaways in the summer—along with her teen daughter, Evelyn.

Raymonda Anyce Reynolds

Ashley Ohl

Vickie Walker

Dayna Overton-Burns